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Links, downloads, and F.A.Q.

Patient Resources

View our frequently asked questions, download handouts, apply for paid leave, and get information about our payment options.

 
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Emergency Contact Information

911 

If you are experiencing a medical emergency, please call 9-1-1 immediately.

Regional Crisis Line

If you are experiencing thoughts of harming yourself, harming others, or need immediate emotional support, please call the Regional Crisis Line at 1-877-266-1818.

Washington Recovery Helpline

Anonymous, confidential 24-hour help line for Washington State residents. Professionally-trained volunteers and staff provide emotional support and can connect callers with local treatment resources or more community services.  Call 1-866-789-1511 or search online.

Contact Us

1- 866-789-1511

 
 

Payment Options

Our knowledgeable staff will help you navigate insurance coverage for your stay, or set up private payment options for ultimate privacy.

Patient Portal
 

Get Covered by Insurance

Sequoia Detox Centers is considered “out of network” with major insurance providers. If patients are looking to utilize insurance to pay for treatment, our trained staff will walk through coverage and authorization before admission. 

 

Our services are billed with a daily rate, so we will be able to offer an estimate for out-of-pocket payment costs upon admission. Our medical billing is done in-house, with the intent to get each patient the most coverage possible. 

 

If you have questions about what may or may not be covered, we encourage you to reach out to your insurance provider.

Pay Privately for Utmost Discretion

For those looking to maintain the utmost privacy around their treatment, we offer the ability to pay privately for treatment instead of billing insurance (even if you have coverage). If you receive coverage on someone else’s plan, or work in healthcare; you won’t need to worry about insurance statements getting into the wrong hands. 

 

Our services are billed with a daily rate, so we will be able to offer an estimate for payment costs upon admission. If you choose to pay for treatment in full up front, we can offer a discount.

 
 

Apply for Paid Leave

For more information on paid leave in states not listed below, you can talk with your Human Resources department, or reference the Department of Labor’s outline on Paid Leave.

Washington

Washington State residents can apply for coverage even if their employer does not have FMLA available, or if they have exhausted any FMLA time previously accrued. If residents use the state PFML, the reason for leave will not be disclosed to the employer.

Idaho

Idaho State residents will have to apply for leave through their individual employer.

  • A private-sector employer, with 50 or more employees in 20 or more workweeks in the current or preceding calendar year, including a joint employer or successor in interest to a covered employer.

  • A public agency, including a local, state, or Federal government agency, regardless of the number of employees it employs.

  • A public or private elementary or secondary school, regardless of the number of employees it employs.

Oregon

Oregon State residents will have to apply for leave through their individual employer.

  • If your employer has 25 or more employees, you could qualify for protected leave under the Oregon Family Leave Act. That means you are allowed by law to take protected time off to take care of yourself or family members.

 

Frequently Asked Questions

Do I Need a Referral?

No. You are able to decide to receive treatment when you are ready; you won’t need a referral from your doctor. If you decide to work with your insurance to help cover the costs, we will help ensure your treatment is pre-authorized and covered under your plan.



Do You Accept My Insurance?

We are currently unable to bill state and federal insurances (Medicaid and Medicare). If you are covered under one of those plans, you are able to pay out of pocket for treatment. We are considered out-of-network with all major insurances, and can help walk you through the authorization process prior to admission to make sure your treatment is covered.



What if I Don't Want My Insurance Billed?

We understand that often times you don’t want anyone to know you are receiving treatment, even your insurance provider. Our billing and admissions specialists can work with you to pay out of pocket (for the utmost discretion), without billing your insurance.



Will I Lose My Job If I Enter Treatment?

Individuals who are who are currently participating in a rehabilitation program and are no longer engaging in the illegal use of drugs are covered under the ADA (Americans with Disabilities Act) and protected from discrimination based on their addiction. The ADA provides that any employee or job applicant who is “currently engaging” in the illegal use of drugs is not a “qualified individual with a disability”; so continuing to misuse substances while employed is more risky than getting into treatment. Our knowledgable admissions staff will walk you through the process to get treatment without risking your career. We can help mitigate your admission with your employer if necessary. For more information, you can reference the ADA Here, or Download Here.



How Long Will I Be In Treatment?

The average length of stay is 3-10 days. The length and intensity of your detox experience will depend on multiple factors, including: Type of substance(s) you’re using Different substances will determine what withdrawal symptoms you will experience, and what a typical “detox” will look like. How long and how often you’ve been using The longer you have used a substance, the more intense the physical effects of dependency will be. If you rely on the substance daily, you may need a more intensive detox protocol to help with any discomfort. How much you’ve been using Heavier use tends to promote faster tolerance, as the body must take more drastic measures to acclimate to the presence of the substance. Your body chemistry, weight, metabolic rate, and genetic makeup all help determine the onset of withdrawal and the response to treatment.



What Should I Bring With Me?

You are able to bring one bag/piece of luggage with you that can include the following:

  • Glasses or contact lenses
  • Prescription medications
  • Photo ID
  • Insurance cards (unless paying out of pocket)
  • Wallet/Purse
  • List of contacts (family, friends, etc.) who may be involved in aftercare followup)
  • Up to $40 cash
  • Up to 5 books or journals (nothing spiral-bound)
  • Up to 7 outfits (we recommend pieces that are comfortable, casual, and machine-washable)
  • Up to 12 undergarments
  • Up to 3 pairs of shoes (we recommend at least one pair of walking shoes)
  • Up to 2 pairs of pajamas/sleepwear
  • Up to 4 outerwear items (jackets, hats, gloves, hoodies, etc.)
  • Up to 2 belts
  • Makeup (must not contain glass and fit into a 1/4 gallon bag)
  • Curling iron/Blow dryer
Any additional or inappropriate items brought with you at admission will be sent back with a friend or family member or discarded before admission.



Will I Have To Share a Room With Anyone?

No. Our facility is set up to accommodate each patient individually; you will have your own room, equipped with a full-sized bed, 42” TV and closet for your entire stay. Patients share a common bathroom, eating area, and activity space.



Do I Have to Attend Groups or Participate in Activities?

Participation in group activities such as yoga, art therapy, and group discussion is highly recommended, but not required. Our highly-trained clinical and nursing staff will work with you to personalize your daily agenda to fit your values and goals.



I Have a Specific Diet. Do You Have Meal Plan Options?

Meals are served three times each day, along with snacks and beverages. We partner with a local catering company to provide fresh, healthy meals that fit each patient’s specific dietary needs. You will review your meal plan during admission.



Can I Have Visitors While I'm In Treatment?

We fully understand that communication with family and support systems is important to recovery. Although there will be no visitations while you are staying at Sequoia, you will be able to make phone calls throughout your stay as needed.



What Happens After I Complete My Treatment?

Effective drug and alcohol rehabilitation addresses both the physical and psychological aspects of addiction. Detox addresses the physical consequences of addiction, allowing you to alter the natural course of your addiction. Medical detox is most effective as one component of a larger treatment program that can address any underlying emotional, spiritual, and behavioral causes of addiction. Once your 3-10 day withdrawal is managed, we will work with you to transition to a program that will best fit your personal journey.



I Don't Want Anyone To Know I'm In Treatment - Is My Information Private?

Sequoia Detox Centers staff take patient privacy extremely seriously; any information you disclose to us (even before you are officially admitted) will not be shared with anyone outside our staff—no matter what their relation to you. You will have to physically sign release paperwork if you have contacts that you would like involved in your treatment. Not only is the protection and privacy of healthcare patients mandatory by law, but any patient getting treatment for substance use (specifically) is further protected under the Electronic Code of Federal Regulations. You can read more about your protections and rights here:



I Want To Refer a Friend Or Family Member - How Does That Work?

Taking the first step to get help can be challenging, and often times those struggling with addiction are not able to get through the process without support. If you are worried about a friend or family member, we will be happy to send you materials, talk with you about our program, and help guide you through assisting them with treatment, but they will need to ultimately make the decision to be admitted. Washington state law doesn’t allow involuntary detention of anyone over the age of 13 due to a mental health or substance use issue. We will need a consent form to discuss any personal information or specific treatment options for your family member or friend, prior to admission. If you are concerned that your friend or family member is at risk of harming themselves or others, or are unable to take care of themselves (gravely disabled), you can request a mental health evaluation by calling the Regional Crisis Line at 1.877.266.1818. You can read more about involuntary detention here: RCW 71.05.040